Customer Service Agent Resume Template

By | August 7, 2012

A customer service agent is an individual working in the customer service department of an organization and is a direct link between the customer and the organization. They need to have complete knowledge about the products manufactured or services provided by the organization in which they work as they may have to solve the queries of the customer regarding it. An individual applying for this job position needs to have excellent communication skills. He needs to follow a customer service agent resume template in order to prepare a resume that will highlight all the required points so that the recruiter is aware about his abilities.

Sample Customer Service Agent Resume Template

Personal information:

Name ______________

Residential Address:_______________________________________

Residential contact number: ___________

Cell phone number: ________________

E mail id: _____________

Date of birth: ____________ [dd/mm/yy format]

Gender: ____________

Nationality: ________________

Marital status: _________________

Academic background:

  • Completed _________________ [name of the course or subject]  from _________________[name of the educational institution] in the year ______________ [year of completion of the degree]
  • Completed _________________ [name of the course or subject]  from _________________[name of the educational institution] in the year ______________ [year of completion of the degree]
  • Completed _________________ [name of the course or subject]  from _________________[name of the educational institution] in the year ______________ [year of completion of the degree]

Abilities:

  • _______________
  • _________________
  • _________________

[state the various abilities possessed by the individual that will help him professionally]

Professional excellence summary:

  • _______________
  • _________________
  • _________________

[state all the excellence achieved by the individual in his career]

Job history:

  • Worked in the position of a customer service agent in ________________ [name of the organization] from ______________ [joining date] to _____________ [leaving date]. My job functions where:
  1. _______________
  2. _________________
  3. _______________

mention all the job responsibilities in that position]

  • Worked in the position of a _______________ [job designation] in ________________ [name of the organization] from ______________ [joining date] to _____________ [leaving date]. My job functions where I was
  1. _______________
  2. _________________
  3. _______________

[Mention all the job responsibilities in that position]

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