Customer Service Manager Resume Template

By | August 7, 2012

A customer service manager is an individual who oversees the operations and daily activities of the customer service department of the organization. He has to ensure that the customers are receiving appropriate service and all the queries of the customers are solved. He may also have to train new joiners in the customer service department about the process. A customer service manager resume template is an ideal document for referring while drafting the resume of an individual applying for the job of a customer service manager. The individual needs to highlight the points mentioned in the template in order to make an accurate resume.

Sample Customer Service Manager Resume Template

[Specify the personal details of the candidate]

Name of the candidate: _______________

Residential Address:

Street address ______________

City ____________

State ____________

Post code _____________

Phone number: __________

Current Employment Status Expected: ________________

Date of birth: ________________

Career Objective:

To work in the position of a customer service manager in a reputed organization and ensure that the customers are receiving satisfactory service by applying my knowledge in __________________________________ [mention in details the knowledge possessed by the individual that he wants to apply]. I want to identify the weakness of the employees, train and motivate them so that they have better customer service skills

Areas of expertise:





[mention the various areas in which the individual is an expert that are relevant to the job function]

Summary of Skills: [specify in details the significant skills of the applicant]





Summary of professional experience:

Worked in the position of a customer service manager in _____________________ [name of the organization] from _________________ [date of joining] to _________________ [date of leaving] where I was responsible for




[specify the various job functions in the organization]

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